Privacy Policy

Information we collect

To provide our services, we may collect your name, email address, phone number, shipping address and billing details when you register, place an order or contact us. We may also collect order details, payment transaction information, and technical information such as your IP address, browser type and device information, wherever applicable.

How information is used and shared

Payment transactions are processed through third-party payment providers. We do not store complete payment card details on our servers unless specifically required and securely supported by our payment processing arrangements. We may share relevant information, such as your name, shipping address, phone number and order details, with service providers that help us process payments, deliver orders, host and maintain the website, or provide customer support.

We do not sell personal information. We may share information when necessary to provide our services, comply with applicable laws, respond to lawful requests, prevent fraud, protect our rights or keep customers and the platform secure.

Cookies and third-party services

Cookies and similar technologies may remember preferences, support shopping cart features and help us understand how visitors use the website. Saved wishlist items are stored in browser storage on the device where you save them. You can manage cookies in your browser, though some features may not work properly when they are disabled. Third-party services may process information under their own privacy policies.

Custom enquiries and newsletter updates

If you submit a customization enquiry, we use the details and any reference file you provide to review and respond to your request. If you opt in to email updates, we use your email address to send product, collection and promotional updates. If you opt in through WhatsApp, we use your phone number and message to manage WhatsApp updates. You may request changes or unsubscribe by contacting us.

Information security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Email communications

We may use your email address to send order confirmations, shipping updates, payment notifications, customer support responses and important information about our services. Promotional emails may be sent where permitted by applicable law. You may opt out using an unsubscribe option where available or by contacting us.

Updates and questions

We may update this policy and publish changes on this page. For questions about this policy or how information is handled, contact [email protected] or WhatsApp +91 9315555325.